Delivery and Returns Policy

Delivery and Returns Policy

Delivery Policy

Delivery time takes up to 10 working days from the date your payment is received.

Balista makes every effort to deliver your Product according to the estimated delivery times provided. The estimated delivery times are in business days (Monday through Friday) excluding Public holidays.

Although every effort is made to ship your Order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us.

Unless otherwise agreed by us, we will deliver your Products to the address indicated on your Order Confirmation.

We will use our reasonable efforts to deliver your Products to you within the estimated delivery time indicated on your Order Confirmation; however, we do not guarantee that we will deliver within this time frame.

Title and risk of loss to all Products will pass to you on delivery.

Refund Policy

If you are not completely satisfied with products supplied by Balista you can return the products within 30 Days of purchase for a full refund.